INSURANCE & SECURITY

Our venue is insured with general liability & property coverage. We do not necessarily require additional insurance directly from the client in most cases, but is subject to evaluation based on the nature of the event.
We may request a COI with Atmosfera LLC as an additional insured from any third-party vendors that are bringing in equipment, catering, or using Atmosfera’s amenities.

It is Atmosfera’s top priority to ensure all events are executed safely. Our staff will practice due diligence in ensuring clients pose no risks to themselves or other guests, but client ultimately assumes all responsibility for guest conduct, bodily harm and property damages resulting from the event.

For all events, we will require a credit card authorization form to keep a card on file in the event of damages or deductible costs.

ALCOHOL & BAR

Atmosfera has a license to serve alcohol for events, to be served exclusively by Atmosfera’s bartending staff. As contractually obliged, clients must disclose if they plan to serve alcohol during any event. At no point are any guests allowed to bring their own alcohol or self-serve during any event. At no point are any guests or third-party vendors allowed behind the bar.

For some occasions, we may allow client or their caterer/sponsor to supply the alcohol - but this must be discussed beforehand and approved by Atmosfera.

Atmosfera will terminate bar service 30 minutes prior to the end time of your event. No exceptions.

While we want you and your guests to have a great time, safety is our top priority. Atmosfera reserves the right to refuse bar service to any guests they determine are underage, or are a hazard to themselves, the venue or other guests. Any guests that do not treat our staff with respect will be escorted out of the venue.

NOISE POLICIES

Our building is well insulated from sound and loud music can be played indoors. However, we do ask that guests keep noise levels down the common spaces of the building during daytime events, as there may be other tenants conducting business on the property.

We are in residential area, therefore the local noise curfew on the terrace must be respected. All activities on the terrace must conclude by 10pm — Guests are still welcome to go out on the terrace after 10pm for smoking, but must keep noise levels down. Atmosfera reserves the right to lock the terrace after curfew if deemed necessary.

While we allow DJ’s and live music, please note, this is not a night club. It is at our sole discretion to determine whether sound levels are too loud, and any requests by our staff to adjust the volume must be respected.

DJ’s are allowed to bring their own speakers for monitoring, but are not allowed to bring dedicated subwoofer units.

DECOR RESTRICTIONS

We do not allow any decorations that include:
- Glitter or fine confetti
- Any organic material on the interior floor (flower petals, moss, etc.)
- Flower petals may be allowed temporarily during ceremony, but will be removed upon closing of ceremony
- Open flame candles on the floor, unless they are in votives
- Sparkler or fire machines

While this is not an extensive list, we reserve the right to prohibit and remove any decorations that we deem a safety hazard on the day of your event.

RENTALS, DELIVERIES & OVERNIGHT STORAGE

Most event-related furniture can be coordinated by our team through our rental partner All Borough Party Rentals. Please feel free to review their inventory, and we will place the order on your behalf with a delivery window that works best for our team.

For outside vendors and all other deliveries, drop-offs should be at the start time of your event at the earliest, and pick up within an hour of the end time of your event. Arrangements for earlier deliveries can be made, but cannot be promised as we may have other events and very limited storage space, and may be subject to additional fees.

Holding any rentals or large items overnight will result in a $150 / night convenience fee.

TIME EXTENSION

Additional setup time is subject to a fee of: $125 / hour on weekdays; $150 / hour on weekends.

Additional event time must be requested beforehand, and is billed according to your package.
In most cases it will be a minimum of $250 / hour on weekdays; $350 / hour on weekends.

Additional bar time is dependent on the selected bar package, but is a minimum of an additional $8pp.

Extending your event on the day of the event can be requested, but is subject to approval by the venue manager, and a minimum fee of $500 / hour applies.

CANCELLATION & REFUNDS

All cancellation and rescheduling requests must be submitted to the Venue in writing. No verbal cancellations or rescheduling requests will be honored. The following terms apply based on the timing of the request relative to the event date:

90 or more days before Event Date:

- Rescheduling: Permitted once, subject to availability and Venue approval. Rescheduling from a high-demand date (e.g., Peak-season Saturday, holiday) may result in a rescheduling fee of up to $500.

- Cancellation fee: $3,000 for weekend (Friday-Sunday) bookings or $1,500 for Monday–Thursday bookings — or the full retainer, whichever amount is less. Any amounts paid in excess of the applicable cancellation fee are fully refundable within 30 days.

30 to 89 days before Event Date:

- Rescheduling: The event date may be transferred to one new available date with a $500 rescheduling fee. One transfer permitted only.

- Cancellation: Client will forfeit the full retainer paid. No refund of the retainer will be issued.

Less than 30 days before the Event Date:

- No rescheduling or date transfers are available within 30 days of the event.

- Cancellation will result in forfeiture of the full retainer. In addition, any amounts paid toward the total rental fee beyond the retainer — including payments for additional services, rentals, food and beverage, or any other invoiced add-ons — are non-refundable.

CHILDREN & MINORS

Guests are welcome to bring children & minors provided they are accompanied and supervised. Atmosfera staff reserves the right to intervene in any situation involving unsafe or disruptive behavior, and parents or guardians are expected to respond immediately to staff requests.

Minors are counted for mocktail packages, but are not counted for cocktail open bar packages; they are welcome to order soft drinks.

For total guest count, we go by every seat; if a minor has a seat a table, they count as 1 guest. Small children that do not require their own individual seat are not counted. Booster seats are available, but if requested would count as one guest, as this limits the total amount of seating placements that are available.

We ask when possible to leave strollers behind; as Atmosfera is an intimate venue with limited storage space, large strollers can easily disrupt the flow of the event, especially for larger groups. We will do our best to find an adequate area to store strollers when absolutely necessary.